Allan Reeder Ltd Website Privacy Policy
Our contact details
Name: Heidi Reeder
Address:
Allan Reeder Ltd
673 Spur Road
Feltham
Middlesex
TW14 0SL
Phone Number: 02087429222
E-mail: HeidiReeder@allanreederltd.co.uk
For the purposes of the UK General Data Protection Regulation 2021, Allan Reeder Ltd is the data controller.
This policy (together with our Cookie Policy and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you may provide to us, will be processed by us.
The Type of Personal Data Allan Reeder Ltd Collects
Personal data means any information relating to an identified or identifiable natural person (‘data subject’). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Customer Information
| Why do we collect | Personal information we collect |
| We collect personally identifiable information to enable you to order from Allan Reeder Ltd. This information is either collected by telephone or shared with us if you download the REKKI app. | First and last name |
| Email address | |
| Company name | |
| Company address | |
| Contact number | |
| Mobile number if downloading the REKKI app. | |
| To inform you about our products and services | First and last name |
| Email address |
Any data you enter to the REKKI App is subject to their Privacy Policy. REKKI Limited is a UK based software company and subject to the UK GDPR. REKKI share your data with us so that we can fulfil your order.
How personal information comes to us and why we have it
Most of the personal information we process is provided to us directly by you to purchase products from us. The other way we obtain your personal information is when you have downloaded the REKKI App to make purchases online. The table below details the information collected, and our lawful basis for collecting it and processing it, as defined by the UK GDPR or subsequent data protection regulation or law.
| Information Collected | Why was it Collected | Lawful Basis |
| You telephone us to become a customer or place an order | To enable Allan Reeder Ltd to add you to our customers or fulfil your order | Contract – to enable Allan Reeder Ltd to fulfil our contract with you |
| You download the REKKI app to become an Allan Reeder Ltd customer or place an order | To enable Allan Reeder Ltd to add you to our customers or fulfil your order | Contract – to enable Allan Reeder Ltd to fulfil our contract with you |
| You consent to receiving news about our products and services | To enable Allan Reeder Ltd to deliver news about us to you | Consent – to receive our product and services news |
Cookies
We use a cookies tool on our website to gain consent for the cookies we use. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer, if you agree.
Cookies that are necessary for functionality, security and accessibility are set and are not deleted by the tool.
You can read more about how we use cookies, and how to change your cookies preferences, in our Cookies Policy.
How we store your personal information
Your information is securely stored in our systems hosted in the UK.
| Information | Why We Retain it | How Long For |
| Information required to set up your account and /or process your orders as in the table “Customer Information” | The purchase is a financial transaction and we are required to keep it for our company financial reporting and HMRC compliance. | 7 years |
| Your name and email address | To send you news about our products and services | 1 year after our last contact with you |
Sharing of the Personal Information we Collect
We may share the personal information we collect with the following organisations and the table below details the information we may share, who with, where and what are adequate data protection controls in place.
| Information | Who Shared With | Why | Country | Data Protection Adequacy |
| Customer information | CRM provider | To enable us to meet our contract with you | UK | UK GDPR |
| Your name and email address | Digital marketing company | To enable us to send you news about our products and services | UK | UK GDPR |
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at the contact details at the top of this document if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us using the contact details at the start of this document and we will endeavour to resolve your complaint to the best of our ability.
Should we be unable to resolve your complaint you can also complain to the ICO, if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
